Terms & Conditions

Welcome to RentX Rewards Ltd ("App", "Platform", "Service", "we", "us", or "our"). By downloading, installing, accessing, or using the RentX Rewards mobile application and related services, you ("User", "you", or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and RentX Rewards Ltd. (Registration Number: [Insert], Registered Office: [Insert Address], Bangladesh).

App: The RentX Rewards mobile application available on Google Play Store User/Tenant: An individual who uses the App to pay rent and earn reward points Landlord: Property owner or authorized representative receiving rent payments Merchant: Partnered business where reward points can be redeemed Partner Bank: Financial institution partnered with RentX for payment processing Reward Points: Virtual points earned through rent payments, redeemable at Merchants Service: Rent payment services and discount (coupon) services.

To use RentX, you must:

You must register using your valid mobile number and complete the verification process. You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify RentX of any unauthorized use of your account. RentX reserves the right to suspend or terminate accounts with incomplete or inaccurate information.

Payment Processing: RentX facilitates rent payments through Partner Banks. We are not a bank and do not hold funds. Payment Authorization: You authorize RentX to share necessary information with Partner Banks. Payment Responsibility: Sufficient funds in your bank account Accurate landlord and payment details Timely payment submission Payment Disputes: Must be resolved directly between tenant and landlord. Service Fees: Currently free for tenants, subject to future change with notice.

Earning Points: Points earned on successful rent payments Calculation: [Insert formula] Credited within 24–48 hours Rules may change with 30 days’ notice Point Validity: 12 months unless otherwise specified. Point Redemption: Redeemable only at partner merchants Minimum thresholds may apply Non-cash, non-transferable Point Adjustment: Fraudulent or erroneous points may be deducted.

7.1 Redemption Process: Points redemption is subject to Merchant availability and terms.

7.2 Merchant Terms: Additional terms and conditions of individual Merchants apply to redemptions.

7.3 Disputes: RentX is not responsible for disputes regarding product quality, service delivery, or Merchant conduct.

7.4 Merchant Changes: RentX may add, remove, or change Merchants without prior notice.

You agree NOT to:

9.1 The App, its content, features, and functionality are owned by RentX Technologies Ltd. and are protected by copyright, trademark, and other intellectual property laws.

9.2 The RentX name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RentX Technologies Ltd.

9.3 You may not use such marks without our prior written permission.

9.4 You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

11.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

11.2 RENTX DOES NOT WARRANT THAT:

11.3 RENTX IS NOT RESPONSIBLE FOR:

12.1 TO THE MAXIMUM EXTENT PERMITTED BY BANGLADESHI LAW, RENTX SHALL NOT BE LIABLE FOR:

12.2 RENTX'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO RENTX IN THE PAST 6 MONTHS, OR 1000 BDT, WHICHEVER IS LESSER.

You agree to indemnify, defend, and hold harmless RentX Technologies Ltd., its directors, employees, and affiliates from any claims, liabilities, damages, losses, costs, expenses, or fees arising from:

14.1 RentX may suspend or terminate your access to the Service:

14.2 Upon termination:

15.1 RentX reserves the right to modify these Terms at any time.

15.2 We will notify you of changes via:

15.3 Continued use of the Service after changes constitutes acceptance of modified Terms.

16.1 These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

16.2 Any disputes shall first be attempted to be resolved through amicable negotiations.

16.3 If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

RentX shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor or materials, or Internet/telecommunication failures.

The Service may contain links to third-party websites or services (Partner Banks, Merchants, etc.). RentX is not responsible for the content, privacy policies, or practices of any third-party services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RentX regarding the Service, superseding any prior agreements.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Failure by RentX to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

For questions about these Terms, please contact: RentX Rewards Ltd. Address: [2nd floor, House-8, Bangabandhu Avenue, Dhaka-1000] Email: legal@rentxrewards.com Phone: [Insert Customer Support Number] Website: www.rentxrewards.com Office Hours: 9:00 AM - 6:00 PM (Bangladesh Standard Time), Sunday–Thursday

BY USING THE RENTX APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. YOU ALSO CONFIRM THAT YOU HAVE THE LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT. These Terms are available in Bengali upon request. In case of any discrepancy between the English and Bengali versions, the English version shall prevail.